本書根據(jù)教育部新頒布的課程標(biāo)準(zhǔn),結(jié)合當(dāng)前實(shí)際教學(xué)情況編寫。全書以外貿(mào)流程為主線,突出應(yīng)用性。教材共分十三章。其中第一章系統(tǒng)介紹外貿(mào)信函寫作的基本知識(Fundamentals of Business Letter Writing),第二至第十三章遵循外貿(mào)常規(guī)流程,依次介紹了外貿(mào)關(guān)系的建立(Establishing Business Relations)、資信調(diào)查(Status Enquiries)、詢盤與答復(fù)(詢盤與答復(fù))、發(fā)盤與還盤(Offers and Counter-offers)、訂單及其執(zhí)行(Order and Their Fulfillment)、支付條款(Terms of Payment)、信用證的開立、展期與修改(Establishment, Extension and Amendment of L/C)、包裝(Packing)、保險(xiǎn)(Insurance)、運(yùn)輸(Shipment)、索賠與理賠(Claims and Settlements)、代理(Agency)等。