This book constitutes the refereed proceedings of the 7th European Conference on Software Quality, ECSQ 2002, held in Helsinki, Finland, in June 2002.The 31 revised full papers presented together with seven abstracts of invited presentations were carefully reviewed and selected from 78 technical and experience-based paper submissions. The papers are organized in topical sections on quality at Web, requirements engineering and QA, process improvement experience, risk and cost management, personal software process, partnering for quality, defect management, the COTS market, XP and/or maturity, new approaches to testing, and effective inspection.
Keynotes and Invited Presentations Software Quality versus Time-to-Market:How to Resolve These Conflicts? Mobile Web Services and Software Quality Solid Software: Is It Rocket Science? Is Process Improvement Irrelevant to Produce New Era Software? Model-Driven Business Operations Product Quality in Software Business Connection Breakthrough in Delivering Software Quality:Capability Maturity Model and Six Sigma Accepted Papers quality@web Using Mobile Agents for Security Testing in Web Environments Quality Control Techniques for Constructing Attractive Corporate Websites:Usability in Relation to the Popularity Ranking of Websites Evaluating the Performance of a Web Site via Queuing Theory Requirements Engineering and QA Lessons Learned from Applying the Requirements Engineering Good Practice Guide for Process Improvement Quality Assurance Activities for ASP Based on SLM in Hitachi Improving Software Quality in Product Families through Systematic Reengineering Process Improvement Experiences SPI Models: What Characteristics Are Required for Small Software Development Companies? Experience Based Process Improvement How to Effectively Promote the Software Process Improvement Activities in a Large-Scale Organization Risk and Cost Management Consideration of EVMS Technique Application to Software Development. Performing Initial Risk Assessments in Software Acquisition Projects UML Developments: Cost Estimation from Requirements Personal Software Process The Personal Software Process in Practice:Experience in Two Cases over Five Years Personal Software Process: Classroom Experiences from Finland Partnering for Quality Defect Management The COTS Market XP and/or Maturity New Approaches to Testing Effective Inspection Author Index