Unit Two Ticketing and Fares Unit Three Check—in Procedures Unit Four Security Check Unit Five Flight Delays Unit Six Welcome Aboard Unit Seven In—flight Service Unit Eight SpeciM Service Unit One Booking Service Unit Two Ticketing and Fares Unit Three Check-in Procedures Unit Four Security Check Unit Five Flight Delays Unit Six Welcome Aboard Unit Seven In—flight Service Unit Eight Special Service Unit Nine Handling with the Cabin Service Objection Unit Ten First Aid Unit Eleven Pre-landing Unit Twelve Arrival(I) Arrival(Ⅱ) Unit Thirteen Customs and Security Check Appendix I Cabin Announcement(客艙廣播) Appendix II Civil Aviation(民航簡介) Appendix Ⅲ Career of Flight Attendants(職業(yè)認知) Appendix IV Cabin Facilities(客艙設(shè)施) Appendix V Cabin Service(客艙服務(wù)) Appendix VI Core Words(核心單詞)