Unit 1 How to Greet People How to Make Introductions Unit 2 How to Start a Conversation How to Ask for Information Unit 3 How to Ask Directions How to Give Directions Unit 4 How to Make an Appointment How to Ask for Permission Unit 5 How to Ask for Help How to Offer Help Unit 6 How to Make Suggestions How to Give Advice Unit 7 How to Complain How to Persuade Unit 8 Oral Practice Unit 9 How to Apologize How to Forgive Unit 10 How to Give Instructions How to Talk about Similarities and Differences Unit 11 How to Ask for a Description How to Describe People Unit 12 How to Describe Things How to Describe Places Unit 13 How to Express Your Opinions How to Make Clarifications Unit 14 How to Ask Personal Questions How to Talk about Personal Interests Unit 15 How to Talk about Possibilities How to Make Farewells Unit 16 Oral Practice