Chapter One Quality Assurance of Open and Distance Learning 1.1 A Comparative Study on Quality Assurance in Developing and Marking Open University Examinations: Reflections from the Open University of Tanzania and Shanghai Open University Chitegetse Archangela Minanago 1.2 A Culture of Quality: A Significant Tool in Open and Distance Learning - the Case of Shanghai Open University, China Dr. Christine Phiri Mushibwe 1.3 A Comparative Study on Quality Assurance in Open and Distance Learning Between Shanghai Open University （SOU）China and Distance Universities of Myanmar Prof. Dr. Hla Tint-Report on Academic Exchange Programme: Shanghai Open University/African Council for Distance Education Agostinho de Brito Chapter Two Comparative Study on Open Education 2.1 Assessing Technostress Among Open and Distance Learning Practitioners: A Comparative Study Agbu Jane-Frances Obiageli 2.2 A Comparative Study of Distance Learning Practices at Netaji Subhas Open University （NSOU） and Shanghai Open University （SOU） Anirban Ghosh , M.Com 2.3 Optimization and Evaluation Online System in Distance Education Institution Yasir Riady 2.4 A Comparative Study of Open Education in Shanghai Open University, China and in the National Institute of Digital Learning （NIDL）, Dublin, Ireland Dr. Colum A. Foley Chapter Three Open Education Resources 3.1 Practical Aspects of Using Unconventional Teaching Material in an E-Learning English Language Class Humaira Jamshed and Mohmmad Anwaar Saeed 3.2 Open Educational Resources: A Comparative Study Between Shanghai Open University and the Open University of Tanzania Doreen. F. Mwamlangala Chapter Four Construction of a Lifelong Learning System in a Learning Society 4.1 Construction of a Lifelong Learning System in a Learning Society Imre Mátyás 4.2 Results of Research Conducted on Proposal to Add Travel as a Component to SOU's Menu of Lifelong Learner Options Valerie E. Mock Chapter Five Student Support Services in Open and Distance Learning 5.1 A Comparative Study of Learner Support Services of Shanghai Open University （SOU） and Indira Gandhi National Open University （IGNOU） Saumya 5.2 A Study of Computer-Mediated Communication Practices in Education at SOU with Particular Focus on Student Engagement Kane Bridget A Comparative Study of Support Systems for Gender Distance Education at Egerton University, Kenya and Shanghai Open University, China Caroline Marygorety Akinyi Otieno 5.4 The Implementation of Student Support Services Through Online Communication in Shanghai Open University Irsanti Widuri Asih 5.5 Developing International Partnerships to Enhance Student Support in Open and Distance Learning Professor Geesje van den Berg 5.6 A Comparative Study of Learner Support Services for Distance Students at Shanghai Open University （SOU） and Zambian Open University （ZAOU） Dr. Daniel L. Mpolomoka Report of Comparative Analysis of Student Support Services for New Sophomore and Freshman Students at Universitas Terbuka Indonesia （UTI） and Shanghai Open University （SOU） Dina Mustafa 5.8 Libraries and Student Success in Open & Distance Education: Facilitating Global Learning Chanelle Pickens, MLIS, CA Engaging and Motivating Distance Education Students Ku Azam T 5.10 Support Services for Open Distance Students: A Comparative Study of Shanghai Open University and Mulungushi University Maimbolwa Sepo Imasiku Chapter Six Utilize ICT into Learning and Teaching 6.1 ICT Integration and Distance Learning: A Comparative Study of National Open University of Nigeria and Shanghai Open University, China Timothy James 6.2 Studying the Impact of the Presentation Trainer's Feedback Jan Schneider 6.3 Use of Augmented Reality Based E-Learning Applications in the Construction of Li
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