克勞德?塞利奇(Claude Cellich)瑞士日內(nèi)瓦國際大學(xué)主管外聯(lián)事務(wù)的副校長,跨文化商務(wù)談判教授。曾在國際貿(mào)易中心(International Trade Centre,是聯(lián)合國與世界貿(mào)易組織共同管理的一家機構(gòu))從事外交工作多年。蘇比哈什?賈殷(Subhash C. Jain)美國康涅狄格大學(xué)國際營銷榮譽退休教授,曾擔任該校國際商務(wù)教育與研究中心主任等。在營銷戰(zhàn)略和跨國經(jīng)營領(lǐng)域開展大量出色的教學(xué)、咨詢和研究活動。
圖書目錄
Part 1 Introduction
Chapter 1 Overview of Global Business Negotiations
Part 2 Negotiation Environment and Setting
Chapter 2 Role of Culture in Cross-Border Negotiations
Chapter 3 Selecting Your Negotiating Styl
Part 3 Negotiation Process
Chapter 4 Prenegotiations Planning
Chapter 5 Initiating Global Business Negotiations: Making the First Move
Chapter 6 Trading Concessions
Chapter 7 Price Negotiations
Chapter 8 Closing Business Negotiations
Chapter 9 Undertaking Renegotiations
Part 4 Negotiation Tools
Chapter 10 Communication Skills for Effective Negotiation
Chapter 11 Demystifying the Secrets of Power Negotiations
Chapter 12 Managing Negotiating Teams
Chapter 13 Developing an Organizational Negotiating Capability
Part 5 Miscellaneous Topics
Chapter 14 Negotiating Intangibles
Chapter 15 Negotiating on the Internet
Chapter 16 Overcoming the Gender Divide in Global Negotiation
Chapter 17 Strategies for Small Enterprises Negotiating with Large Firms
Chapter 18 Negotiating via Interpreters