Chapter One About Hainan Unit 1 Introduction to Hainan Unit 2 Travel Itinerary Chapter Two Transportation Unit 3 At the Airport Unit 4 At the Railway Station Chapter Three Accommodation Unit 5 Hotel Reservation Unit 6 Receptionist Service Chapter Four Food Unit 7 A Bite of Hainan Unit 8 Local Specialties Chapter Five Sightseeing Unit 9 Ecotourism Unit 10 Cultural Tourism Chapter Six Shopping Unit 11 Souvenir Unit 12 Duty–Free Shopping Chapter Seven Entertainment Unit 13 Outdoor Activities Unit 14 Shows and Performances Chapter Eight Complaints Unit 15 Tourist Complaints References