Part 1 Business Environment ………………………………… 001 Introduction to the Book ……………………………………… 002 Chapter 1 Organizations and Their Objectives ………………… 005 Chapter 2 Businesses Stakeholders …………………………… 028 Chapter 3 Responsibilities of Organizations …………………… 045 Chapter 4 Business Environment Analysis …………………… 072 Chapter 5 Market Forces ……………………………………… 093 Chapter 6 Market Structure and Competitive Forces ………… 105 Chapter 7 The International Business Environment ………… 125 Appendix ……………………………………………………… 141
Part 2 Managing People ……………………………………… 157 Section I Module Guide ……………………………………… 158 Section II Assessment ………………………………………… 161 Section III Managing People ………………………………… 178 Chapter 1 The Role of Human Resources ……………………… 180 Chapter 2 Developing and Implementing Strategic HRM Plans … 207 Chapter 3 Recruitment ………………………………………… 233 Chapter 4 Selection …………………………………………… 263 Chapter 5 Compensation and Benefits ………………………… 296 Chapter 6 Retention and Motivation …………………………… 332 Chapter 7 Training and Development ………………………… 367 Chapter 8 Employee Assessment ……………………………… 406 Chapter 9 Working with Labor Unions ………………………… 438